
IT and Retail Expertise Combined
Information technology is the heart of business transformation. In an ever increasing digital world, migrating from Legacy applications to the next generation business applications does not only require expertise in technology, but most importantly business expertise because business processes support humans in their day to day activities.
Retail has been subject to considerable change in the last few years. Average incomes have gone down modifying buying habits. The fundamental shift in consumer purchase behaviour has led to cascading change. Luxury brands have launched their own stores, private label goods are finding buyers, channels have proliferated, targeting customers has become more difficult and the number of SKUs in a store is impossible to manage without technology.
Retailers must address these and a number of other issues to power growth. They need to use technology for operational excellence, manage regional preferences, improve customer satisfaction, and expose store merchandising trends in real time for smarter business decisions.